Otter.ai alternatives

Independent users, mostly product managers and salespeople, are strongly positive: they like that no bot joins the call, that it frees them to listen instead of typing, and several rate its notes above the built-in Zoom, Teams, Copilot and Gong summaries, with some paying for it themselves. The recurring weakness is attribution and fidelity: users say it is poor at labelling who said what, one sales team calls its transcripts really bad, and one PM found its summaries compress away detail. Promotional comments were a small minority, mostly rival note-takers pitching their own product.

Most of the 100 comments are about Gong the employer, its LinkedIn-posting sales reps or the word itself; about 27 non-promotional comments carry a real opinion of the product, and most of them are positive. Users value the recordings and searchable transcripts for reviewing their own and colleagues' calls, ramping new reps, drafting follow-ups and filling CRM fields, and two who moved to Salesloft or Chorus say those tools were worse. Critics say it is pricey and less flexible as cheaper AI call analysis spreads, that some enterprise prospects ask for it to be switched off, and that add-ons such as Gong Engage are weak; only three comments were promotional.

Independent users who name a preference mostly like Fireflies: 16 of 23 non-promotional opinions are favourable, chiefly from people with heavy meeting loads who say it replaces their own note-taking, lets them query past meetings, and pushes notes into Drive, CRMs or task tools, with some running happily on the free tier. The trade-off is reliability of the output and the app: users report AI notes that get details wrong or miss words, one calls it the buggiest software they have used, and others dislike a bot joining their calls. Over a quarter of the 100 matched comments were promotional, mostly rival notetakers naming Fireflies as the thing to switch from, and are discounted here.

Independent discussion is thin: about nine non-promotional comments carry a real opinion, mostly short notes from sales and RevOps users. Those users treat Avoma as a cheaper Gong or Chorus substitute that covers the basics well: recordings, searchable transcripts, template-based notes and call scorecards. The main complaints are the overall product and support quality, voiced by one team that still keeps it for transcription and scoring, and a preference for Granola among another team. Seven of 23 comments were promotional, mostly plugs for other notetakers, Reddit-monitoring tools or Avoma itself with a feature list and link.

Independent discussion is thin: only about seven non-promotional comments give a first-hand opinion, and most other mentions are tl;dv as a name in lists of notetakers. Those users like its summaries for client calls, user interviews and competitor tracking, while complaints cover transcript export locked behind a paid tier, poor transcripts in mixed-language meetings and a bot that sends sign-up invites to colleagues. Many comments were promotional: a cluster of near-identical posts from different accounts in July and August 2026 praised tl;dv in the same feature talking points, a tl;dv account linked its own comparison pages, and several more plugged other products.