lemlist vs Salesloft
 lemlist |  Salesloft | |
|---|---|---|
| Sentiment | ||
| Score | 54/100 | 32/100 |
| Rank in category | #1 | #2 |
| Rated comments | 16 | 57 |
| Best for | Small teams running personalized, lower-volume outreach; Teams that want email and LinkedIn steps in a single sequence | Sales teams whose deals need several follow-up touches across email, phone and LinkedIn; Reps who found Outreach clunky and want a simpler daily workflow |
| Skip it if | Teams that need Outreach-level rep reporting and analytics; LinkedIn-first outreach at high volume; Buyers who want a plug-and-play tool with no learning curve | Teams that close on the first call and only need a dialer; Teams with non-standard sales cycles that need flexible built-in reporting; Teams relying on built-in call transcription and summaries |
| Pricing (vendor-stated) | Email plan from $69/mo billed monthly or $55/mo billed yearly, with unlimited users and 50,000 emails a month; Multichannel (email, LinkedIn, calls) from $109/user/mo monthly or $87/user/mo yearly. Warmup included in all plans; enrichment and intent signals are paid add-ons. 14-day free trial, no credit card; no free plan. | Sales-led pricing with no public plans or prices; the pricing page is a talk-to-sales form. No free trial or free plan listed; a self-guided product tour is offered. |
Independent discussion is thin: only 16 non-promotional comments carry a real opinion, none of them purely negative. Those users like the personalization features, built-in warmup, clean interface, and email plus LinkedIn steps in one sequence for small teams, but call it pricey, lighter than full sales engagement platforms on reporting, thinner on LinkedIn than LinkedIn-first tools, and slow to learn. Over half the comments (52 of 100) were promotional, including a cluster of near-identical praise in r/coldemail in May 2026 repeating the same talking points (conditional branching, waterfall enrichment, lemwarm), so treat the volume of positive mentions with caution.
Users like
- Personalized images and videos helped outreach results; one user got better link-building responses than with Mailshake[1][2]
- Runs email and LinkedIn steps in the same sequence, so small teams avoid juggling separate tools[1][2]
- Built-in warmup (lemwarm) keeps mail out of spam and promotions without a separate tool[1][2]
- Clean interface that users single out[1][2][3]
Users complain about
- Expensive relative to alternatives[1][2]
- Light on rep reporting and analytics compared with a full sales engagement platform like Outreach[1]
- LinkedIn automation is thinner than LinkedIn-first tools, and one user says it lacks mass emailing and LinkedIn campaign creation[1][2]
- Onboarding feels overwhelming and it is not plug and play; expect a learning curve before results[1]
Reps who have used both often find Salesloft easier and faster to work in than Outreach for running multi-touch cadences, and rank it above Groove and Salesforce's Sales Engagement. The criticism centres on bugs and lag, weak call-transcription AI, dashboards that suit managers more than reps, and a sense among long-time users that the product has declined, which grew louder around the 2025 hack and the Clari merger. Views on its support and on its UI against Outreach's are split, and about 15 of 100 comments were promotional, mostly replies in Salesloft complaint threads plugging other tools.
Users like
- Several reps who used both say it is easier and faster than Outreach for daily work: adding prospects, seeing past activity and notes, and getting through tasks[1][2][3][4][5][6]
- Automates multi-touch follow-up, so reps load prospects into email, call and LinkedIn cadences instead of tracking each touch by hand[1][2][3]
- Users who tried Groove or Salesforce's own Sales Engagement rate Salesloft well ahead of both[1][2][3]
- One user values the mobile app and that emails send the moment you click send, both of which they found missing in Outreach[1]
Users complain about
- Bugs and lag: a call-logging glitch that forces reps to log every dial twice, slow loading between cadence emails, and complaints that bugs go unfixed[1][2][3][4][5]
- Call-recording AI is unreliable: it mixes up rep and prospect, misses next steps, and summarizes small talk[1][2]
- Long-time users say the product was better years ago and has gone downhill, with harsh views of the Drift and Clari combination[1][2][3][4][5]
- Dashboards and pipeline views are rigid for non-standard sales cycles, and some see it as a reporting tool for managers more than a workflow tool for reps[1][2][3][4][5]