Avoma vs Granola
 Avoma |  Granola | |
|---|---|---|
| Sentiment | ||
| Score | 51/100 | 73/100 |
| Rank in category | #4 | #1 |
| Rated comments | 9 | 33 |
| Best for | Small and mid-size sales teams that want Gong-style call recording at a lower price; Managers who score and review rep calls with scorecards; Reps who want call notes generated from their own templates | People in back-to-back meetings who want notes without a bot joining the call; External or in-person meetings where you don't control the call platform; Users who want to steer notes with their own jottings or prompts and query them later |
| Skip it if | Teams that need responsive vendor support | Teams that need accurate who-said-what attribution in transcripts |
| Starting price | $19/mo | $14/user/mo |
| Pricing (vendor-stated) | Per recording seat: Startup $19/mo billed annually ($29 monthly, up to 25 seats), Organization $29/mo annually ($39 monthly), Enterprise $39/mo billed annually only (10-seat minimum). Conversation Intelligence and Revenue Intelligence add-ons are $29/seat/mo each annually; viewers are free. 14-day free trial of the Organization plan, no credit card. | Free Basic plan ($0, 30-day meeting history, limited AI chat and integrations). Business is $14/user/mo with unlimited history, API and integrations; Enterprise is $35/user/mo with SSO, SCIM and admin controls. The page does not state monthly vs annual billing. |
Independent discussion is thin: about nine non-promotional comments carry a real opinion, mostly short notes from sales and RevOps users. Those users treat Avoma as a cheaper Gong or Chorus substitute that covers the basics well: recordings, searchable transcripts, template-based notes and call scorecards. The main complaints are the overall product and support quality, voiced by one team that still keeps it for transcription and scoring, and a preference for Granola among another team. Seven of 23 comments were promotional, mostly plugs for other notetakers, Reddit-monitoring tools or Avoma itself with a feature list and link.
Users like
- Users pick it as a cheaper alternative to Gong and Chorus that still covers the basics; one rep who has used all three calls it their go-to low-cost option[1][2][3][4]
- Recordings, searchable transcripts and actionable summaries are rated well; one RevOps user calls it the best meeting transcription tool they have used[1][2][3][4]
- Call scorecards help managers check that reps follow the playbook, and one team says the scoring is accurate[1][2]
- Notes can be generated from your own templates, which one sales user prefers over Gemini's built-in Google Meet notes[1]
Independent users, mostly product managers and salespeople, are strongly positive: they like that no bot joins the call, that it frees them to listen instead of typing, and several rate its notes above the built-in Zoom, Teams, Copilot and Gong summaries, with some paying for it themselves. The recurring weakness is attribution and fidelity: users say it is poor at labelling who said what, one sales team calls its transcripts really bad, and one PM found its summaries compress away detail. Promotional comments were a small minority, mostly rival note-takers pitching their own product.
Users like
- No bot joins the meeting: it captures audio on your device, and users also use it for in-person meetings[1][2][3][4][5]
- Users rate its transcripts and notes above built-in options: better than Teams, Copilot, Zoom and Meet notes, and than Gong's AI summaries[1][2][3][4]
- Lets users listen instead of typing during calls; several call it a big time saver and one seller pays the $15 a month out of pocket[1][2][3][4][5]
- Merges the user's own typed notes with the transcript, lets them prompt how notes are reshaped, and answers questions across past meetings[1][2][3][4]