Attio vs folk
 Attio |  folk | |
|---|---|---|
| Sentiment | ||
| Score | 45/100 | 41/100 |
| Rank in category | #3 | #4 |
| Rated comments | 21 | 8 |
| Best for | Small startups setting up a first CRM; Teams that need custom objects such as partners or investors; Teams that work with their CRM through Claude or the API | Solo founders and small teams that want a simple, fast-to-set-up CRM; Users who want to connect their own AI assistant to the CRM |
| Skip it if | Sales teams wanting a polished, ready-made daily workflow; Teams needing deep automation without add-on apps | Teams that need advanced automation, website tracking or ad integrations; Anyone who needs full data export, including custom fields; Teams that need a mobile app |
| Starting price | £27/user/mo | $24/member/mo |
| Pricing (vendor-stated) | Shown in GBP for a UK visitor: Free plan for up to 3 seats (3 objects, 50,000 records, 1 synced mailbox per user); Plus £27/user/mo billed annually (£34 monthly, up to 10 seats); Pro £59/user/mo billed annually (£74 monthly); Enterprise is custom and annual only. 14-day Pro trial with no card required; startup discounts of up to 80%. | Standard $24/member/mo billed annually ($30 monthly); Premium $48 annually ($60 monthly); Enterprise from $80/member/mo annually. 2-week free trial with premium features, no credit card; no priced free plan listed. |
Independent users mostly like Attio as a clean, flexible first CRM for small teams, and several single out its Claude/MCP and API access and its automatic email and calendar logging. The detractors are specific: it lacks the day-to-day polish sales teams expect, and some found it limited beyond light use and left within months. Roughly 30 of 72 comments were promotional (rival CRMs and services pitching in the same threads, plus a few generic Attio endorsements), and another 20 repeat-promoter comments were removed before review, so only about 20 comments carry an independent opinion.
Users like
- Flexible data model: users build custom objects, relationships, fields and views around their own process[1][2][3]
- Works well when driven through Claude via MCP or the API, to the point some users rarely open the interface[1][2][3][4][5]
- Email and calendar sync logs activity automatically, and one user notes a built-in call recorder[1][2][3]
- Quick to set up with a clean interface; small teams describe it as easy to onboard[1][2][3]
Users complain about
- Missing small polish that matters for daily sales work; some teams went back to HubSpot or ripped it out after two months[1][2][3][4]
- Feels limited once needs go past light use; users say it hits limits when scaling or takes a dedicated admin to run well[1][2][3]
- One user finds many features unnecessary and the AI integrations not yet useful[1]
Independent discussion is thin: only eight non-promotional comments carry a real opinion. Those users like folk as a simple, quick-to-set-up CRM for solo founders and small teams, and one returned to it because it works with their own AI through MCP. The trade-offs they report are limited data export, a lack of advanced features that pushed one user to Pipedrive, and no mobile app. Promotion is heavy: about 40% of the comments that remained after filtering read as seeded or marketing, several repeating the same 'clean, simple, great for relationships' talking points, and many more were removed earlier as repeat promoters.
Users like
- Easy to use and quick to set up, described as much less complicated than other CRMs[1][2][3][4]
- Works with your own AI through MCP, which one user preferred over CRMs that charge for AI usage[1]
- Cheaper than Attio for a plan with email sequences, according to a user comparing the two ($40 vs $69 per user per month on annual billing)[1]