# #2 Salesloft

Salesloft is a revenue platform combining sales engagement cadences, conversation intelligence, deal management and Clari forecasting on shared data, with AI agents. Website: salesloft.com. Category: [Cold Email & Sequencing](https://gtmranked.com/best/cold-email/). Score 32/100 (22 positive, 6 mixed, 29 negative of 57 independent comments).

**Verdict:** Reps who have used both often find Salesloft easier and faster to work in than Outreach for running multi-touch cadences, and rank it above Groove and Salesforce's Sales Engagement. The criticism centres on bugs and lag, weak call-transcription AI, dashboards that suit managers more than reps, and a sense among long-time users that the product has declined, which grew louder around the 2025 hack and the Clari merger. Views on its support and on its UI against Outreach's are split, and about 15 of 100 comments were promotional, mostly replies in Salesloft complaint threads plugging other tools.

**What users like:**
- Several reps who used both say it is easier and faster than Outreach for daily work: adding prospects, seeing past activity and notes, and getting through tasks [1](https://www.reddit.com/r/sales/comments/10aeqe3/_/j4650vu/) [2](https://www.reddit.com/r/sales/comments/10aeqe3/_/j443xs0/) [3](https://www.reddit.com/r/sales/comments/1jszax0/_/mlqbnxk/) [4](https://www.reddit.com/r/sales/comments/1jszax0/_/mlqes7s/) [5](https://www.reddit.com/r/sales/comments/19eg9di/_/kjgudb7/) [6](https://www.reddit.com/r/sales/comments/1jszax0/_/mlqys01/)
- Automates multi-touch follow-up, so reps load prospects into email, call and LinkedIn cadences instead of tracking each touch by hand [1](https://www.reddit.com/r/sales/comments/paocka/_/ha81oab/) [2](https://www.reddit.com/r/sales/comments/paocka/_/ha65qjm/) [3](https://www.reddit.com/r/sales/comments/paocka/_/ha5zw0y/)
- Users who tried Groove or Salesforce's own Sales Engagement rate Salesloft well ahead of both [1](https://www.reddit.com/r/sales/comments/1jszax0/_/mlss8s7/) [2](https://www.reddit.com/r/sales/comments/1jszax0/_/mlr6pf8/) [3](https://www.reddit.com/r/sales/comments/1jszax0/_/mlqq0qz/)
- One user values the mobile app and that emails send the moment you click send, both of which they found missing in Outreach [1](https://www.reddit.com/r/sales/comments/19eg9di/_/kjykzgh/)

**What users complain about:**
- Bugs and lag: a call-logging glitch that forces reps to log every dial twice, slow loading between cadence emails, and complaints that bugs go unfixed [1](https://www.reddit.com/r/sales/comments/1jszax0/_/mls7h5w/) [2](https://www.reddit.com/r/sales/comments/1jszax0/_/mr4qpyj/) [3](https://www.reddit.com/r/sales/comments/10aeqe3/_/j444wxu/) [4](https://www.reddit.com/r/techsales/comments/1wr8ndx/_/pcexiza/) [5](https://www.reddit.com/r/sales/comments/19eg9di/_/kjpbdnl/)
- Call-recording AI is unreliable: it mixes up rep and prospect, misses next steps, and summarizes small talk [1](https://www.reddit.com/r/sales/comments/1jszax0/_/mlqk6ei/) [2](https://www.reddit.com/r/sales/comments/1jszax0/_/mlvwejx/)
- Long-time users say the product was better years ago and has gone downhill, with harsh views of the Drift and Clari combination [1](https://www.reddit.com/r/techsales/comments/1wr8ndx/_/pcb7974/) [2](https://www.reddit.com/r/techsales/comments/1wr8ndx/_/pcexiza/) [3](https://www.reddit.com/r/sales/comments/19eg9di/_/kjpbdnl/) [4](https://www.reddit.com/r/techsales/comments/1wr8ndx/_/pcaonjx/) [5](https://www.reddit.com/r/techsales/comments/1wr8ndx/_/pcapqf8/)
- Dashboards and pipeline views are rigid for non-standard sales cycles, and some see it as a reporting tool for managers more than a workflow tool for reps [1](https://www.reddit.com/r/SalesOperations/comments/1rp7b3z/_/o9k2ta7/) [2](https://www.reddit.com/r/SalesOperations/comments/1rp7b3z/_/o9k1pes/) [3](https://www.reddit.com/r/SalesOperations/comments/1rp7b3z/_/o9m0fab/) [4](https://www.reddit.com/r/SalesOperations/comments/1st2rag/_/onl82iv/) [5](https://www.reddit.com/r/SalesOperations/comments/1st2rag/_/p0osp1x/)
- Around the 2025 hack, users were shut out or unable to load leads, and Salesforce kept the API connection off until a third party verified Salesloft's fix [1](https://www.reddit.com/r/sales/comments/1n7tg9c/_/ncdoeno/) [2](https://www.reddit.com/r/sales/comments/1n7tg9c/_/ncgey7e/) [3](https://www.reddit.com/r/sales/comments/1n7tg9c/_/ncq7j9o/)

**Best for:** Sales teams whose deals need several follow-up touches across email, phone and LinkedIn; Reps who found Outreach clunky and want a simpler daily workflow.
**Skip it if:** Teams that close on the first call and only need a dialer; Teams with non-standard sales cycles that need flexible built-in reporting; Teams relying on built-in call transcription and summaries.
**Pricing (vendor-stated, checked 2026-10-14):** Sales-led pricing with no public plans or prices; the pricing page is a talk-to-sales form. No free trial or free plan listed; a self-guided product tour is offered.

Full review: https://gtmranked.com/tools/salesloft/