# Fathom

Fathom is an AI meeting assistant that records, transcribes and summarizes video calls, with action items, search across calls and, on higher tiers, CRM field sync and coaching metrics. Website: fathom.ai. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Not enough independent evidence to rank (5 rated comments).

**Verdict:** Independent discussion is thin: most of the 100 matched comments use "fathom" as an ordinary verb or refer to the unrelated Fathom Analytics, and only 5 non-promotional comments give a first-hand view of the meeting recorder. All five are favourable, citing that it removes note-taking, lets users go back and ask questions about a call, shows talk-time ratio, is quick to move into a CRM, and is usable on the free plan. No independent user here reports a problem, which reflects how little was said rather than evidence that there are none.

**What users like:**
- Removes note-taking on sales calls, and users can go back to a call and ask questions when they forget details [1](https://www.reddit.com/r/sales/comments/1kx3vkm/_/mumbxhp/)
- Transcripts move into the CRM quickly: one rep pastes each call into Salesforce in about 20 seconds [1](https://www.reddit.com/r/sales/comments/1g8eyln/_/lsy3gaa/)
- Shows how much of the call the rep spent talking versus the prospect, which one rep credits with fixing over-talking [1](https://www.reddit.com/r/sales/comments/1rdgsn5/_/o75g1ja/)
- Usable on the free plan: one team pays only for Zapier on top [1](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfm0pxw/)
- Note format can be customised: one user taught it to structure notes their way instead of following the meeting timeline [1](https://www.reddit.com/r/projectmanagement/comments/1w0383c/_/p6bb17l/)

**Best for:** Salespeople who want calls recorded and transcribed so they can stop taking notes; Small teams that want a free recorder they can pipe into a CRM or Zapier.
**Pricing (vendor-stated, checked 2026-10-15):** Free plan with unlimited recordings and transcription (some AI features limited). Paid plans are listed per user per month with lower annual prices: Premium $20 or $16 annual; Team $19 or $15 annual (2-user minimum); Business $34 or $25 annual (2-user minimum); Enterprise is sales-led. Paid plans offer a free trial.

Full review: https://gtmranked.com/tools/fathom/