# #2 Creatify

Creatify is an AI ad-creative platform that generates video and image ads, including UGC-style videos with AI avatars, from product links, scripts or existing ads, and also sells a done-for-you production service called Creatify Studio. Website: creatify.ai. Category: [Ads & Creative](https://gtmranked.com/best/ads-creative/). Score 3/100 (1 positive, 1 mixed, 10 negative of 12 independent comments).

**Verdict:** Independent discussion is thin and heavily promotional: 34 of the 59 comments read as marketing (three copy-pasted posts praising the done-for-you service, a run of short "we use creatify for volume" replies repeating the same talking points, and plugs for rival tools), on top of 43 repeat-promoter comments already filtered out. Of the roughly 12 non-promotional comments with a real opinion, ten are negative and most sit in two complaint threads: users report credits running out before a single video finished, no refunds (one resorted to a chargeback), poor support, and generic output with weak lip sync. The only detailed favourable account is guarded: it works for adding variations, voiceover and captions to footage you already have, with manual editing, but not for turning a product URL into an ad.

**What users like:**
- Can spin existing creator videos into variations with added voiceover and captions; one user's results converted "not that bad" and none were rejected by Meta [1](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/mdgkely/)
- An advertiser running UGC ads at scale rated it "okay" for AI UGC: passable rather than a standout [1](https://www.reddit.com/r/FacebookAds/comments/1kudjs4/_/mu3f5e7/)

**What users complain about:**
- Credits run out fast: one user spent a $39 plan in 10 minutes without finishing a video, another lost 640 credits on one bad ad that dropped part of the script [1](https://www.reddit.com/r/FacebookAds/comments/1u765ek/_/p28b9eo/) [2](https://www.reddit.com/r/FacebookAds/comments/1r7ozgk/_/oegu7tl/)
- Several users say refunds were refused after a disappointing first try, one says charges continued after cancelling, and one had to charge back through their bank [1](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/n8xecis/) [2](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/n6ri0jl/) [3](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/my2cyi7/) [4](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/mvfg6od/)
- Customer support is described as unhelpful and reluctant, with users calling it the worst part of the experience [1](https://www.reddit.com/r/FacebookAds/comments/1u765ek/_/pbtzbsp/) [2](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/n8xecis/) [3](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/my2cyi7/)
- Output quality disappoints: users describe generic, low-quality videos, embarrassing lip sync, poor cuts when combining several clips, and b-roll that didn't match their style [1](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/my2cyi7/) [2](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/mvfg6od/) [3](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/mdgkely/) [4](https://www.reddit.com/r/FacebookAds/comments/1srtgf2/_/ohwnjts/)
- The advertised URL-to-video flow didn't produce usable ads for one experienced user, who needed many manual edits to the AI-generated text [1](https://www.reddit.com/r/FacebookAds/comments/1isbrrf/_/mdgkely/)

**Best for:** Advertisers with existing creator footage who want quick AI variations with voiceover and captions; App or website brands pairing an AI avatar with a screen recording.
**Skip it if:** Buyers who need a refund if the tool disappoints; Brands that need realistic avatars, lip sync or polished edits without manual cleanup; Anyone expecting a finished, converting ad from just a product URL.
**Pricing (vendor-stated, checked 2026-10-14):** Free plan with 10 credits/mo (up to 2 video ads or 20 image ads, watermarked exports). Paid plans from $12/mo for Standard (55 credits/mo) with the advertised 20% annual-plan saving, shown against $15 without it; Pro $44 ($55), Max $76 ($95), Business $156 ($195). Enterprise and the done-for-you Creatify Studio are sales-led; API plans from $99/mo. Refund terms are deferred to the Terms of Service.

Full review: https://gtmranked.com/tools/creatify/