# #4 Avoma

Avoma is an AI meeting assistant that records, transcribes and summarizes meetings, with paid add-ons for conversation intelligence (call scoring), revenue intelligence and lead routing. Website: avoma.com. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Score 51/100 (7 positive, 1 mixed, 1 negative of 9 independent comments).

**Verdict:** Independent discussion is thin: about nine non-promotional comments carry a real opinion, mostly short notes from sales and RevOps users. Those users treat Avoma as a cheaper Gong or Chorus substitute that covers the basics well: recordings, searchable transcripts, template-based notes and call scorecards. The main complaints are the overall product and support quality, voiced by one team that still keeps it for transcription and scoring, and a preference for Granola among another team. Seven of 23 comments were promotional, mostly plugs for other notetakers, Reddit-monitoring tools or Avoma itself with a feature list and link.

**What users like:**
- Users pick it as a cheaper alternative to Gong and Chorus that still covers the basics; one rep who has used all three calls it their go-to low-cost option [1](https://www.reddit.com/r/sales/comments/1ge9do7/_/lu9cyea/) [2](https://www.reddit.com/r/salesdevelopment/comments/1l6ciok/_/mwsvk30/) [3](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfmhlhv/) [4](https://www.reddit.com/r/SaaS/comments/1if1ucx/_/macjnbz/)
- Recordings, searchable transcripts and actionable summaries are rated well; one RevOps user calls it the best meeting transcription tool they have used [1](https://www.reddit.com/r/sales/comments/1ge9do7/_/lua9jpy/) [2](https://www.reddit.com/r/revops/comments/1l55hyy/_/mxgh5z9/) [3](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfmhlhv/) [4](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/)
- Call scorecards help managers check that reps follow the playbook, and one team says the scoring is accurate [1](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/) [2](https://www.reddit.com/r/salesdevelopment/comments/1l6ciok/_/mwsvk30/)
- Notes can be generated from your own templates, which one sales user prefers over Gemini's built-in Google Meet notes [1](https://www.reddit.com/r/sales/comments/1v3fox6/_/oz3jwkw/)

**What users complain about:**
- One team that keeps it for transcription and scoring calls the rest of the tool poor and its support awful [1](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/)
- One small-business team found Granola much better than Avoma for AI notes [1](https://www.reddit.com/r/smallbusiness/comments/1ja7bd9/_/mhncfhp/)

**Best for:** Small and mid-size sales teams that want Gong-style call recording at a lower price; Managers who score and review rep calls with scorecards; Reps who want call notes generated from their own templates.
**Skip it if:** Teams that need responsive vendor support.
**Pricing (vendor-stated, checked 2026-10-15):** Per recording seat: Startup $19/mo billed annually ($29 monthly, up to 25 seats), Organization $29/mo annually ($39 monthly), Enterprise $39/mo billed annually only (10-seat minimum). Conversation Intelligence and Revenue Intelligence add-ons are $29/seat/mo each annually; viewers are free. 14-day free trial of the Organization plan, no credit card.

Full review: https://gtmranked.com/tools/avoma/