# #1 11x

11x sells AI agents for revenue teams, chiefly Alice for outbound email and social outreach and Julian, a voice agent for inbound qualification and account expansion. Website: 11x.ai. Category: [AI SDRs & Sales Agents](https://gtmranked.com/best/ai-sdr/). Score 2/100 (1 positive, 0 mixed, 7 negative of 8 independent comments).

**Verdict:** Independent first-hand reports on 11x are mostly negative: buyers describe trials and pilots that ran for months with few or no positive replies, support that fell short, and a hard-sell buying process. The lone unsponsored positive report is brief (a few good meetings in four months), so independent discussion is thin, and a 2025 TechCrunch report quoted in the corpus said 11x showed logos of companies that were not customers. About two thirds of the Reddit mentions were promotional: rival tools using 11x as a foil, plus a run of uncritical praise for its Alice agent, including one comment posted word for word by three accounts.

**What users like:**
- One four-month user says it works fine and sourced a few good meetings [1](https://www.reddit.com/r/SaaS/comments/1ih36f1/_/ms81je9/)

**What users complain about:**
- Months of campaigns with little to show: users report few or no positive replies, including one team that sent 7,000 targeted emails over three months for zero positive responses [1](https://www.reddit.com/r/SaaS/comments/1chltve/_/mn7e6uj/) [2](https://www.reddit.com/r/SaaS/comments/1chltve/_/mghmte0/) [3](https://www.reddit.com/r/SalesOperations/comments/1iu0blo/_/n679aqt/) [4](https://www.reddit.com/r/sales/comments/1jjfgvx/_/mjns3ga/)
- Support falls short: one customer describes an overworked CSM who left them to set things up alone, another a tool that kept getting buggy while support stopped responding [1](https://www.reddit.com/r/SaaS/comments/1chltve/_/mn7e6uj/) [2](https://www.reddit.com/r/SaaS/comments/1chltve/_/mghmte0/)
- Hard-sell buying process: one evaluator got an order form they called grossly overpriced after a single call and a limited demo, with no lightweight evaluation offered; a former customer called the company shady to work with [1](https://www.reddit.com/r/SaaS/comments/1chltve/_/m0ehnp2/) [2](https://www.reddit.com/r/sales/comments/1jjfgvx/_/mjns3ga/)
- A customer was told not to include links in emails, which left no UTM tracking to show whether prospects visited the site [1](https://www.reddit.com/r/SaaS/comments/1chltve/_/mn7e6uj/)
- Trust concerns: a quoted TechCrunch report said 11x displayed logos of non-customers and lost most early customers, and a former customer found its LinkedIn headcount padded with locked, nameless profiles [1](https://www.reddit.com/r/BetterOffline/comments/1jjng6s/_/mjozqi6/) [2](https://www.reddit.com/r/sales/comments/1jjfgvx/_/mjns3ga/)

**Best for:** Teams that can fund a multi-month trial before expecting replies.
**Skip it if:** Buyers who need proof of results before signing; Teams that want a lightweight, self-serve evaluation; Teams that track outreach through links and UTM data.
**Pricing (vendor-stated, checked 2026-10-14):** Sales-led pricing; no public plans or pricing page (the /pricing URL returns 404) and every call to action on the site routes to a demo booking.

Full review: https://gtmranked.com/tools/11x/