# Make vs Zapier

Updated 2026-10-15. Compared from independent Reddit comments only. Methodology: https://gtmranked.com/methodology/

**Is Make or Zapier better?** Independent users prefer Make (44/100 from 31 rated comments) over Zapier (37/100 from 21 rated comments). Make is best for Non-technical teams and beginners building multi-step automations; Zapier is best for Non-technical users connecting popular SaaS apps quickly.

**Is Make or Zapier cheaper?** Make: Free plan with 1,000 credits/month. Paid plans shown at 10,000 credits/month: Core $9/mo, Pro $16/mo, Teams $29/mo; Enterprise is custom. Credits replaced operations as the billing unit; most module actions use 1 credit and unused credits expire at the end of the term. The page says annual prepay is cheaper (badged "Save 15%"). Zapier: Free plan with 100 tasks/month. Professional from $19.99/mo billed annually ($29.99 month-to-month) for 750 tasks; Team from $69/mo billed annually ($103.50 monthly) for 2,000 tasks; Enterprise is sales-led. Prices rise with the task tier chosen. 14-day Professional trial, no card required. Prices are from each vendor's pricing page and change often.

| | Make | Zapier |
|---|---|---|
| Score | 44/100 | 37/100 |
| Rank in category | #3 | #5 |
| Rated comments | 31 | 21 |
| Best for | Non-technical teams and beginners building multi-step automations; Freelancers who hand finished workflows to non-technical clients; Users who have outgrown Zapier's pricing or simple linear flows | Non-technical users connecting popular SaaS apps quickly; Small businesses automating simple handoffs such as forms, payments and spreadsheets; Teams that would rather pay than maintain integrations and auth themselves |
| Starting price | $9/mo | $19.99/mo |

## #3 Make

Make (formerly Integromat) is a visual, no-code automation platform where users build multi-step workflows called scenarios that connect 3,500+ apps, with AI agents, an MCP server and custom JavaScript or Python code steps. Website: make.com. Category: [Workflow Automation & Agents](https://gtmranked.com/best/workflow-automation/). Score 44/100 (15 positive, 8 mixed, 8 negative of 31 independent comments).

**Verdict:** Independent users see Make as the middle ground: easier than n8n for non-coders and cheaper and better at branching logic than Zapier, which is why freelancers hand it to non-technical clients. The main complaint is cost as scenarios grow, sharpened by the switch to per-module credits that some users say raised their bills overnight; with no self-hosting option, many who got more technical moved to n8n. The corpus leans heavily on r/n8n, so it over-represents people who left, and about a sixth of the 100 comments were promotional, including a run of near-identical 'I've seen zapier and integromat, X came up too' comments seeding unrelated products.

**What users like:**
- Easier for non-coders to start with than n8n, and simple enough that non-technical clients can edit their own workflows [1](https://www.reddit.com/r/n8n/comments/1u92ewq/_/osf41g1/) [2](https://www.reddit.com/r/n8n/comments/1u92ewq/_/osen1wd/) [3](https://www.reddit.com/r/automation/comments/1jrl0fx/_/mlfpi88/) [4](https://www.reddit.com/r/n8n/comments/1q3ciac/_/nxkfjl8/) [5](https://www.reddit.com/r/automation/comments/1jvnhzb/_/mmgn54r/)
- Seen as better than Zapier for branching, multi-step logic, easier to build and debug in, and cheaper at volume [1](https://www.reddit.com/r/automation/comments/1ugtmfj/_/ou2zsz0/) [2](https://www.reddit.com/r/zapier/comments/1tr6vbg/_/oomhlr1/) [3](https://www.reddit.com/r/zapier/comments/1ttqen1/_/op4vw3c/) [4](https://www.reddit.com/r/automation/comments/1jkvztb/_/mjyu19z/)
- The free tier and sign-in-only setup make it easy to try before committing [1](https://www.reddit.com/r/n8n/comments/1o23h7g/_/nikzeyi/) [2](https://www.reddit.com/r/n8n/comments/1u92ewq/_/osen1wd/)
- Small-business users report it running real day-to-day jobs: inbox summaries saving an owner about 3 hours a day, Trello sales automations, review collection into Airtable, and an AI receptionist built with Retell [1](https://www.reddit.com/r/Entrepreneur/comments/1n6ear8/_/nbzhm9q/) [2](https://www.reddit.com/r/Entrepreneur/comments/1okknos/_/nmcsbrz/) [3](https://www.reddit.com/r/SaaS/comments/1uuf7z1/_/ox5s9a8/) [4](https://www.reddit.com/r/Entrepreneur/comments/1wcfp2e/_/p932sl8/)
- Its official tutorial course teaches iterators, aggregation, JSON and API basics that carry over to other tools [1](https://www.reddit.com/r/n8n/comments/1jwx59c/_/mmm31qi/)

**What users complain about:**
- Costs climb quickly once scenarios get complex or high-volume, because every module consumes an operation or credit [1](https://www.reddit.com/r/n8n/comments/1np9u56/_/nfzcs0k/) [2](https://www.reddit.com/r/nocode/comments/1q4owv6/_/nxwqymj/) [3](https://www.reddit.com/r/n8n/comments/1qvdzbz/_/o3h1cj5/) [4](https://www.reddit.com/r/n8n/comments/1n9j68m/_/ncyoo2d/) [5](https://www.reddit.com/r/automation/comments/1jrl0fx/_/mlfpi88/)
- The move to a credit model raised bills for existing users; one says costs jumped about 30% overnight when previously free modules started using credits [1](https://www.reddit.com/r/zapier/comments/1tr6vbg/_/oomhlr1/) [2](https://www.reddit.com/r/nocode/comments/1m5i9sj/_/p83e40k/)
- Cloud-only, with no self-hosting, so users are tied to its pricing [1](https://www.reddit.com/r/n8n/comments/1qvdzbz/_/o3h1cj5/) [2](https://www.reddit.com/r/automation/comments/1ugtmfj/_/ou2zsz0/)
- Users who need more technical depth or AI agent workflows find it limiting and move to n8n [1](https://www.reddit.com/r/nocode/comments/1ix7p5z/_/mek18zu/) [2](https://www.reddit.com/r/n8n/comments/1u92ewq/_/osf41g1/) [3](https://www.reddit.com/r/n8n/comments/1n9j68m/_/ncyoo2d/) [4](https://www.reddit.com/r/n8n/comments/1j988ab/_/mhbi7mz/) [5](https://www.reddit.com/r/SaaS/comments/1uxmqty/_/oxshtb6/)
- Some find the interface clunky for basic tasks and its webhook-based connections fiddly compared with log-in-and-pick integrations [1](https://www.reddit.com/r/n8n/comments/1o6651b/_/njg8rl8/) [2](https://www.reddit.com/r/n8n/comments/1jwejek/_/mmiz0bq/)

**Best for:** Non-technical teams and beginners building multi-step automations; Freelancers who hand finished workflows to non-technical clients; Users who have outgrown Zapier's pricing or simple linear flows.
**Skip it if:** High-volume or very complex scenarios where per-module credits add up; Teams that need to self-host; Developers who want heavy custom code or agent-style AI workflows.
**Pricing (vendor-stated, checked 2026-10-14):** Free plan with 1,000 credits/month. Paid plans shown at 10,000 credits/month: Core $9/mo, Pro $16/mo, Teams $29/mo; Enterprise is custom. Credits replaced operations as the billing unit; most module actions use 1 credit and unused credits expire at the end of the term. The page says annual prepay is cheaper (badged "Save 15%").

Full review: https://gtmranked.com/tools/make/

## #5 Zapier

Zapier is a no-code automation platform that connects 9,000+ apps through trigger-and-action workflows (Zaps), with AI agent and MCP features layered on top. Website: zapier.com. Category: [Workflow Automation & Agents](https://gtmranked.com/best/workflow-automation/). Score 37/100 (11 positive, 2 mixed, 8 negative of 21 independent comments).

**Verdict:** Independent users treat Zapier as the fastest way for non-technical people to connect common apps, and small-business owners describe it quietly running bookkeeping, onboarding and booking handoffs; one agency also values that it carries OAuth upkeep that self-built integrations must handle. The recurring trade-off is cost and ceiling: per-task billing counts every step, and users say it struggles with volume, rate limits, judgment-heavy handoffs and debugging broken chains, pushing them to Make or n8n. A quarter of the 100 comments were promotional, including several accounts all steering people to a cheaper alternative called WRK and templated tool listicles plugging unrelated products.

**What users like:**
- Easiest of the main automation tools for simple app-to-app flows; users rank it first on ease of use [1](https://www.reddit.com/r/n8n/comments/1l19y0q/_/mvjpwaz/) [2](https://www.reddit.com/r/nocode/comments/1x55102/_/pgngxkj/) [3](https://www.reddit.com/r/SaaS/comments/1x19bq2/_/petu66p/)
- Small-business owners report concrete workflows running reliably: splitting online sales into tax spreadsheets, copying clients into Square and QuickBooks, intake forms into Notion projects, and new bookings into a cleaner's Jobber schedule [1](https://www.reddit.com/r/smallbusiness/comments/1twzxec/_/opsbd4r/) [2](https://www.reddit.com/r/automation/comments/1oo32hn/_/nn1nao0/) [3](https://www.reddit.com/r/smallbusiness/comments/1izawz5/_/mf1v8wy/) [4](https://www.reddit.com/r/smallbusiness/comments/1x2bvi5/_/pf1j5gi/) [5](https://www.reddit.com/r/Entrepreneur/comments/1nk7nfx/_/nevqoqk/) [6](https://www.reddit.com/r/automation/comments/1mb5it7/_/n5jrtbj/)
- Takes on integration upkeep such as Google OAuth token refresh, which users see as easier to live with than maintaining custom scripts [1](https://www.reddit.com/r/n8n/comments/1wxaxuo/_/pefr08s/) [2](https://www.reddit.com/r/automation/comments/1wzajfb/_/pf1rn92/)
- Its AI features help non-coders: one owner described a flow and Zapier built it, another uses a Zapier agent to draft blog posts into Google Drive [1](https://www.reddit.com/r/smallbusiness/comments/1x2bvi5/_/pf1j5gi/) [2](https://www.reddit.com/r/smallbusiness/comments/1kxgw5u/_/mup4ai1/)

**What users complain about:**
- Per-task pricing counts every step, so multi-step workflows get expensive; users call it overpriced next to Make, Pabbly or n8n [1](https://www.reddit.com/r/n8n/comments/1l5tl9a/_/mwjtsxr/) [2](https://www.reddit.com/r/startups/comments/1gjgi8r/_/lvd6on9/) [3](https://www.reddit.com/r/nocode/comments/1x55102/_/pgngoqr/)
- Struggles at volume and with judgment-heavy handoffs: one user says it falls over around 200 invoices a month, and rate limits push teams to self-hosted tools [1](https://www.reddit.com/r/nocode/comments/1tdthkc/_/pe9rclh/) [2](https://www.reddit.com/r/nocode/comments/1x55102/_/pgngoqr/) [3](https://www.reddit.com/r/SaaS/comments/1x19bq2/_/petu66p/)
- When a multi-tool chain breaks, tracing where data got lost takes hours, and failures can go unnoticed for weeks [1](https://www.reddit.com/r/SaaS/comments/1x517jm/_/pgieq1v/) [2](https://www.reddit.com/r/automation/comments/1x14usi/_/pevvktk/) [3](https://www.reddit.com/r/SaaS/comments/1uyjn81/_/oy2nnki/)
- Least capable of the major options once workflows need custom logic; users who switched to n8n say they did not go back [1](https://www.reddit.com/r/n8n/comments/1l19y0q/_/mvjpwaz/) [2](https://www.reddit.com/r/n8n/comments/1t1f1cb/_/ojg196g/)

**Best for:** Non-technical users connecting popular SaaS apps quickly; Small businesses automating simple handoffs such as forms, payments and spreadsheets; Teams that would rather pay than maintain integrations and auth themselves.
**Skip it if:** High-volume workflows where per-step task pricing adds up; Workflows with complex branching, judgment calls or heavy API traffic.
**Pricing (vendor-stated, checked 2026-10-14):** Free plan with 100 tasks/month. Professional from $19.99/mo billed annually ($29.99 month-to-month) for 750 tasks; Team from $69/mo billed annually ($103.50 monthly) for 2,000 tasks; Enterprise is sales-led. Prices rise with the task tier chosen. 14-day Professional trial, no card required.

Full review: https://gtmranked.com/tools/zapier/