# Fathom vs Fireflies.ai

Updated 2026-10-15. Compared from independent Reddit comments only. Methodology: https://gtmranked.com/methodology/

**Is Fathom or Fireflies.ai better?** Only Fireflies.ai has enough independent discussion to rank (58/100 from 23 rated comments). Fathom has 5 rated comments, below the 8 we require, so its 57/100 is provisional.

**Is Fathom or Fireflies.ai cheaper?** Fathom: Free plan with unlimited recordings and transcription (some AI features limited). Paid plans are listed per user per month with lower annual prices: Premium $20 or $16 annual; Team $19 or $15 annual (2-user minimum); Business $34 or $25 annual (2-user minimum); Enterprise is sales-led. Paid plans offer a free trial. Fireflies.ai: Free plan ($0; unlimited transcription, limited AI summaries, 400 minutes of storage per team). Pro is $10/seat/mo billed annually or $18 monthly; Business is $19/seat/mo billed annually or $29 monthly; Enterprise is $39/seat/mo, annual only. No free trial mentioned. Prices are from each vendor's pricing page and change often.

| | Fathom | Fireflies.ai |
|---|---|---|
| Score | 57/100 | 58/100 |
| Rank in category | Unranked (under 8 rated comments) | #3 |
| Rated comments | 5 | 23 |
| Best for | Salespeople who want calls recorded and transcribed so they can stop taking notes; Small teams that want a free recorder they can pipe into a CRM or Zapier | People in back-to-back meetings who want transcripts, summaries and action items without taking notes; Teams that want meeting notes pushed into Drive, a CRM or a task tool; Individuals who want a free or low-cost recorder, including on a phone for in-person conversations |
| Starting price | $15/user/mo | $10/seat/mo |

## Fathom

Fathom is an AI meeting assistant that records, transcribes and summarizes video calls, with action items, search across calls and, on higher tiers, CRM field sync and coaching metrics. Website: fathom.ai. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Not enough independent evidence to rank (5 rated comments).

**Verdict:** Independent discussion is thin: most of the 100 matched comments use "fathom" as an ordinary verb or refer to the unrelated Fathom Analytics, and only 5 non-promotional comments give a first-hand view of the meeting recorder. All five are favourable, citing that it removes note-taking, lets users go back and ask questions about a call, shows talk-time ratio, is quick to move into a CRM, and is usable on the free plan. No independent user here reports a problem, which reflects how little was said rather than evidence that there are none.

**What users like:**
- Removes note-taking on sales calls, and users can go back to a call and ask questions when they forget details [1](https://www.reddit.com/r/sales/comments/1kx3vkm/_/mumbxhp/)
- Transcripts move into the CRM quickly: one rep pastes each call into Salesforce in about 20 seconds [1](https://www.reddit.com/r/sales/comments/1g8eyln/_/lsy3gaa/)
- Shows how much of the call the rep spent talking versus the prospect, which one rep credits with fixing over-talking [1](https://www.reddit.com/r/sales/comments/1rdgsn5/_/o75g1ja/)
- Usable on the free plan: one team pays only for Zapier on top [1](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfm0pxw/)
- Note format can be customised: one user taught it to structure notes their way instead of following the meeting timeline [1](https://www.reddit.com/r/projectmanagement/comments/1w0383c/_/p6bb17l/)

**Best for:** Salespeople who want calls recorded and transcribed so they can stop taking notes; Small teams that want a free recorder they can pipe into a CRM or Zapier.
**Pricing (vendor-stated, checked 2026-10-15):** Free plan with unlimited recordings and transcription (some AI features limited). Paid plans are listed per user per month with lower annual prices: Premium $20 or $16 annual; Team $19 or $15 annual (2-user minimum); Business $34 or $25 annual (2-user minimum); Enterprise is sales-led. Paid plans offer a free trial.

Full review: https://gtmranked.com/tools/fathom/

## #3 Fireflies.ai

Fireflies.ai is an AI meeting assistant that records and transcribes Zoom, Google Meet and Teams calls (or uploads, mobile and desktop recordings), then produces summaries, action items and searchable notes that can be pushed into other apps. Website: fireflies.ai. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Score 58/100 (16 positive, 4 mixed, 3 negative of 23 independent comments).

**Verdict:** Independent users who name a preference mostly like Fireflies: 16 of 23 non-promotional opinions are favourable, chiefly from people with heavy meeting loads who say it replaces their own note-taking, lets them query past meetings, and pushes notes into Drive, CRMs or task tools, with some running happily on the free tier. The trade-off is reliability of the output and the app: users report AI notes that get details wrong or miss words, one calls it the buggiest software they have used, and others dislike a bot joining their calls. Over a quarter of the 100 matched comments were promotional, mostly rival notetakers naming Fireflies as the thing to switch from, and are discounted here.

**What users like:**
- Heavy meeting users say it takes note-taking off their plate and catches actions and next steps they would otherwise lose [1](https://www.reddit.com/r/sales/comments/1i303w3/_/m7ius6m/) [2](https://www.reddit.com/r/projectmanagement/comments/1h8ca10/_/m0uzu6h/) [3](https://www.reddit.com/r/productivity/comments/1p74irj/_/nqvpacj/) [4](https://www.reddit.com/r/consulting/comments/1jwby4w/_/mminibi/) [5](https://www.reddit.com/r/remotework/comments/1tyct8h/_/oq2cvs0/)
- Past meetings become a searchable record: users ask it what was discussed, and one pulls answers from it through an MCP connection [1](https://www.reddit.com/r/consulting/comments/1jwby4w/_/mminibi/) [2](https://www.reddit.com/r/projectmanagement/comments/1t1n33t/_/ojl2y3y/)
- Integrations push notes and to-dos into Google Drive, CRMs and planners, and one team gets a prep email before recurring meetings [1](https://www.reddit.com/r/consulting/comments/1l13hss/_/mvjkzxl/) [2](https://www.reddit.com/r/remotework/comments/1tyct8h/_/oq2cvs0/) [3](https://www.reddit.com/r/smallbusiness/comments/1ueshsr/_/otngwk1/)
- Cheap enough to justify personally: one user says the free version does all they need, another pays about $25 a month out of pocket [1](https://www.reddit.com/r/projectmanagement/comments/1lysled/_/n2wllns/) [2](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfn42bc/) [3](https://www.reddit.com/r/sales/comments/1i303w3/_/m7ius6m/)
- Works from a phone for in-person use: a sign company dictates site measurements into it and gets summarised measurements emailed to the team [1](https://www.reddit.com/r/smallbusiness/comments/1irahig/_/md86p89/) [2](https://www.reddit.com/r/consulting/comments/1l13hss/_/mvjkzxl/)

**What users complain about:**
- AI notes can be wrong: a consultant says a client's Fireflies auto-posts incorrect notes after every call, and another user says it catches only about 80% of spoken words [1](https://www.reddit.com/r/projectmanagement/comments/1lc6g4j/_/mxzd3k1/) [2](https://www.reddit.com/r/productivity/comments/1je3qf4/_/miffc6d/)
- Stability complaints: one user who wanted to like it calls it the buggiest web and production app they have used, crashing constantly despite a good UI [1](https://www.reddit.com/r/projectmanagement/comments/1lysled/_/n2wllcq/)
- The bot joining calls is a reason users leave: one switched to a bot-free tool for that reason [1](https://www.reddit.com/r/startups/comments/1s6sljj/_/ouk70xv/)
- CRM auto-posting can misfire: with Zoho it posted a call note to hundreds of deals [1](https://www.reddit.com/r/smallbusiness/comments/1ueshsr/_/otngwk1/)
- Video recordings are lower quality than Zoom's own, so one team records separately when the recording will be shared [1](https://www.reddit.com/r/ProductManagement/comments/1hedcfq/_/m252obr/)

**Best for:** People in back-to-back meetings who want transcripts, summaries and action items without taking notes; Teams that want meeting notes pushed into Drive, a CRM or a task tool; Individuals who want a free or low-cost recorder, including on a phone for in-person conversations.
**Skip it if:** Teams that would share AI notes with clients without a human check; Calls where a visible bot participant is unwelcome.
**Pricing (vendor-stated, checked 2026-10-15):** Free plan ($0; unlimited transcription, limited AI summaries, 400 minutes of storage per team). Pro is $10/seat/mo billed annually or $18 monthly; Business is $19/seat/mo billed annually or $29 monthly; Enterprise is $39/seat/mo, annual only. No free trial mentioned.

Full review: https://gtmranked.com/tools/fireflies/