# Avoma vs Otter.ai

Updated 2026-10-15. Compared from independent Reddit comments only. Methodology: https://gtmranked.com/methodology/

**Is Avoma or Otter.ai better?** Independent users prefer Avoma (51/100 from 9 rated comments) over Otter.ai (42/100 from 27 rated comments). Avoma is best for Small and mid-size sales teams that want Gong-style call recording at a lower price; Otter.ai is best for Individuals who want transcripts of their own meetings or in-person conversations recorded on a phone.

**Is Avoma or Otter.ai cheaper?** Avoma: Per recording seat: Startup $19/mo billed annually ($29 monthly, up to 25 seats), Organization $29/mo annually ($39 monthly), Enterprise $39/mo billed annually only (10-seat minimum). Conversation Intelligence and Revenue Intelligence add-ons are $29/seat/mo each annually; viewers are free. 14-day free trial of the Organization plan, no credit card. Otter.ai: Free Basic plan (300 transcription minutes per user per month, 30 minutes per conversation). Pro is $8.33/user/mo billed annually or $16.99 monthly; Business is $19.99/user/mo billed annually or $30 monthly; Enterprise is sales-led. No free trial mentioned. Prices are from each vendor's pricing page and change often.

| | Avoma | Otter.ai |
|---|---|---|
| Score | 51/100 | 42/100 |
| Rank in category | #4 | #5 |
| Rated comments | 9 | 27 |
| Best for | Small and mid-size sales teams that want Gong-style call recording at a lower price; Managers who score and review rep calls with scorecards; Reps who want call notes generated from their own templates | Individuals who want transcripts of their own meetings or in-person conversations recorded on a phone; Users who export transcripts into ChatGPT or other tools for their own summaries |
| Starting price | $19/mo | $8.33/user/mo |

## #4 Avoma

Avoma is an AI meeting assistant that records, transcribes and summarizes meetings, with paid add-ons for conversation intelligence (call scoring), revenue intelligence and lead routing. Website: avoma.com. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Score 51/100 (7 positive, 1 mixed, 1 negative of 9 independent comments).

**Verdict:** Independent discussion is thin: about nine non-promotional comments carry a real opinion, mostly short notes from sales and RevOps users. Those users treat Avoma as a cheaper Gong or Chorus substitute that covers the basics well: recordings, searchable transcripts, template-based notes and call scorecards. The main complaints are the overall product and support quality, voiced by one team that still keeps it for transcription and scoring, and a preference for Granola among another team. Seven of 23 comments were promotional, mostly plugs for other notetakers, Reddit-monitoring tools or Avoma itself with a feature list and link.

**What users like:**
- Users pick it as a cheaper alternative to Gong and Chorus that still covers the basics; one rep who has used all three calls it their go-to low-cost option [1](https://www.reddit.com/r/sales/comments/1ge9do7/_/lu9cyea/) [2](https://www.reddit.com/r/salesdevelopment/comments/1l6ciok/_/mwsvk30/) [3](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfmhlhv/) [4](https://www.reddit.com/r/SaaS/comments/1if1ucx/_/macjnbz/)
- Recordings, searchable transcripts and actionable summaries are rated well; one RevOps user calls it the best meeting transcription tool they have used [1](https://www.reddit.com/r/sales/comments/1ge9do7/_/lua9jpy/) [2](https://www.reddit.com/r/revops/comments/1l55hyy/_/mxgh5z9/) [3](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfmhlhv/) [4](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/)
- Call scorecards help managers check that reps follow the playbook, and one team says the scoring is accurate [1](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/) [2](https://www.reddit.com/r/salesdevelopment/comments/1l6ciok/_/mwsvk30/)
- Notes can be generated from your own templates, which one sales user prefers over Gemini's built-in Google Meet notes [1](https://www.reddit.com/r/sales/comments/1v3fox6/_/oz3jwkw/)

**What users complain about:**
- One team that keeps it for transcription and scoring calls the rest of the tool poor and its support awful [1](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/)
- One small-business team found Granola much better than Avoma for AI notes [1](https://www.reddit.com/r/smallbusiness/comments/1ja7bd9/_/mhncfhp/)

**Best for:** Small and mid-size sales teams that want Gong-style call recording at a lower price; Managers who score and review rep calls with scorecards; Reps who want call notes generated from their own templates.
**Skip it if:** Teams that need responsive vendor support.
**Pricing (vendor-stated, checked 2026-10-15):** Per recording seat: Startup $19/mo billed annually ($29 monthly, up to 25 seats), Organization $29/mo annually ($39 monthly), Enterprise $39/mo billed annually only (10-seat minimum). Conversation Intelligence and Revenue Intelligence add-ons are $29/seat/mo each annually; viewers are free. 14-day free trial of the Organization plan, no credit card.

Full review: https://gtmranked.com/tools/avoma/

## #5 Otter.ai

Otter.ai is an AI meeting assistant that records and transcribes Zoom, Google Meet and Teams meetings or conversations captured in its apps, producing searchable transcripts, summaries and an AI chat over past conversations. Website: otter.ai. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Score 42/100 (15 positive, 3 mixed, 9 negative of 27 independent comments).

**Verdict:** Independent opinion is split: of 27 non-promotional opinions, 15 are favourable, from individuals who say it saves note-taking time, records in-person conversations from a phone, and transcribes accurately once speakers are tagged. The criticism centres on how it behaves in other people's meetings: users and admins describe it auto-joining calendars, emailing invitees, being hard to remove and confusing permissions, and one cites a class action over recording without consent; others report weaker summaries, trouble with accents and mixed languages, and a price rise that cut transcription hours. About a sixth of the comments were promotional, including repeated tool-stack lists and three plugs for an unrelated "Vibe Otter" website builder, and are discounted here.

**What users like:**
- Takes over note-taking so users can stay in the conversation; several call it a game changer or big time saver [1](https://www.reddit.com/r/sales/comments/1l2mws1/_/mvuqvd4/) [2](https://www.reddit.com/r/projectmanagement/comments/1gcla13/_/ltyz6ap/) [3](https://www.reddit.com/r/projectmanagement/comments/1mdr7qs/_/n697l2z/) [4](https://www.reddit.com/r/smallbusiness/comments/1v9qg6n/_/p4xnz67/) [5](https://www.reddit.com/r/remotework/comments/1psou00/_/nvbkb1g/)
- Records in-person or from a phone without inviting a bot into the meeting [1](https://www.reddit.com/r/consulting/comments/1l13hss/_/mvi7cgh/) [2](https://www.reddit.com/r/sales/comments/1l2mws1/_/mvuqvd4/) [3](https://www.reddit.com/r/Zoom/comments/1v9j2as/_/p0ldbae/)
- Transcripts are searchable or easy to export: users ask what a client said about a topic, or paste transcripts into ChatGPT for summaries [1](https://www.reddit.com/r/sales/comments/1l2mws1/_/mvuqvd4/) [2](https://www.reddit.com/r/sales/comments/1k6fwdo/_/mopvjnd/) [3](https://www.reddit.com/r/sales/comments/1kx3vkm/_/mup3b19/)
- Accurate transcription once trained: long-time users praise accuracy after tagging speakers, building a dictionary or correcting words, which it then applies elsewhere [1](https://www.reddit.com/r/smallbusiness/comments/1uuevre/_/ox37qqw/) [2](https://www.reddit.com/r/projectmanagement/comments/1rw875x/_/oayum13/) [3](https://www.reddit.com/r/Zoom/comments/1v9j2as/_/p0ldbae/) [4](https://www.reddit.com/r/ProductManagement/comments/1hedcfq/_/m22tens/)

**What users complain about:**
- Intrusive defaults: it can auto-join every calendar meeting, email invitees to sign up, keep inviting itself after being blocked, and send notes to people who did not know they were signed up; one user cites a class action over recording without consent [1](https://www.reddit.com/r/Zoom/comments/1vbm1c9/_/p0uqexy/) [2](https://www.reddit.com/r/Zoom/comments/1o1watj/_/nikv5zj/) [3](https://www.reddit.com/r/sales/comments/1v3fox6/_/ozjowyk/) [4](https://www.reddit.com/r/Zoom/comments/1wr9pab/_/pchwlzy/)
- Transcription struggles with accents and mixed languages and can split one speaker into two; one user moved to Grain for accuracy [1](https://www.reddit.com/r/productivity/comments/1nrm7y7/_/ngfkeo1/) [2](https://www.reddit.com/r/projectmanagement/comments/1gcla13/_/ltyz6ap/) [3](https://www.reddit.com/r/consulting/comments/1l13hss/_/mvi9fz9/)
- Summaries are weaker than alternatives: users find them worse than Zoom's, so-so, or walls of text that need cleanup [1](https://www.reddit.com/r/projectmanagement/comments/1lc6g4j/_/mxyk05x/) [2](https://www.reddit.com/r/consulting/comments/1l13hss/_/mvid8g0/) [3](https://www.reddit.com/r/productivity/comments/1myxksl/_/nafe3qx/)
- Pricing: a paying user saw prices rise while transcription hours were cut, and another found the paid tier too expensive [1](https://www.reddit.com/r/productivity/comments/1nrm7y7/_/ngfkeo1/) [2](https://www.reddit.com/r/projectmanagement/comments/1gcla13/_/ltyz6ap/)
- Recording cannot be paused and resumed, so one user had to remove it when clients shared privileged information [1](https://www.reddit.com/r/sales/comments/1l2mws1/_/mw0kz0f/)

**Best for:** Individuals who want transcripts of their own meetings or in-person conversations recorded on a phone; Users who export transcripts into ChatGPT or other tools for their own summaries.
**Skip it if:** Organisations that need tight control over who is recorded and who receives meeting notes; Meetings with strong accents or more than one language; Users who need to pause recording mid-call.
**Pricing (vendor-stated, checked 2026-10-15):** Free Basic plan (300 transcription minutes per user per month, 30 minutes per conversation). Pro is $8.33/user/mo billed annually or $16.99 monthly; Business is $19.99/user/mo billed annually or $30 monthly; Enterprise is sales-led. No free trial mentioned.

Full review: https://gtmranked.com/tools/otter/