# Avoma vs Fireflies.ai

Updated 2026-10-15. Compared from independent Reddit comments only. Methodology: https://gtmranked.com/methodology/

**Is Avoma or Fireflies.ai better?** Independent users prefer Fireflies.ai (58/100 from 23 rated comments) over Avoma (51/100 from 9 rated comments). Fireflies.ai is best for People in back-to-back meetings who want transcripts, summaries and action items without taking notes; Avoma is best for Small and mid-size sales teams that want Gong-style call recording at a lower price.

**Is Avoma or Fireflies.ai cheaper?** Avoma: Per recording seat: Startup $19/mo billed annually ($29 monthly, up to 25 seats), Organization $29/mo annually ($39 monthly), Enterprise $39/mo billed annually only (10-seat minimum). Conversation Intelligence and Revenue Intelligence add-ons are $29/seat/mo each annually; viewers are free. 14-day free trial of the Organization plan, no credit card. Fireflies.ai: Free plan ($0; unlimited transcription, limited AI summaries, 400 minutes of storage per team). Pro is $10/seat/mo billed annually or $18 monthly; Business is $19/seat/mo billed annually or $29 monthly; Enterprise is $39/seat/mo, annual only. No free trial mentioned. Prices are from each vendor's pricing page and change often.

| | Avoma | Fireflies.ai |
|---|---|---|
| Score | 51/100 | 58/100 |
| Rank in category | #4 | #3 |
| Rated comments | 9 | 23 |
| Best for | Small and mid-size sales teams that want Gong-style call recording at a lower price; Managers who score and review rep calls with scorecards; Reps who want call notes generated from their own templates | People in back-to-back meetings who want transcripts, summaries and action items without taking notes; Teams that want meeting notes pushed into Drive, a CRM or a task tool; Individuals who want a free or low-cost recorder, including on a phone for in-person conversations |
| Starting price | $19/mo | $10/seat/mo |

## #4 Avoma

Avoma is an AI meeting assistant that records, transcribes and summarizes meetings, with paid add-ons for conversation intelligence (call scoring), revenue intelligence and lead routing. Website: avoma.com. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Score 51/100 (7 positive, 1 mixed, 1 negative of 9 independent comments).

**Verdict:** Independent discussion is thin: about nine non-promotional comments carry a real opinion, mostly short notes from sales and RevOps users. Those users treat Avoma as a cheaper Gong or Chorus substitute that covers the basics well: recordings, searchable transcripts, template-based notes and call scorecards. The main complaints are the overall product and support quality, voiced by one team that still keeps it for transcription and scoring, and a preference for Granola among another team. Seven of 23 comments were promotional, mostly plugs for other notetakers, Reddit-monitoring tools or Avoma itself with a feature list and link.

**What users like:**
- Users pick it as a cheaper alternative to Gong and Chorus that still covers the basics; one rep who has used all three calls it their go-to low-cost option [1](https://www.reddit.com/r/sales/comments/1ge9do7/_/lu9cyea/) [2](https://www.reddit.com/r/salesdevelopment/comments/1l6ciok/_/mwsvk30/) [3](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfmhlhv/) [4](https://www.reddit.com/r/SaaS/comments/1if1ucx/_/macjnbz/)
- Recordings, searchable transcripts and actionable summaries are rated well; one RevOps user calls it the best meeting transcription tool they have used [1](https://www.reddit.com/r/sales/comments/1ge9do7/_/lua9jpy/) [2](https://www.reddit.com/r/revops/comments/1l55hyy/_/mxgh5z9/) [3](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfmhlhv/) [4](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/)
- Call scorecards help managers check that reps follow the playbook, and one team says the scoring is accurate [1](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/) [2](https://www.reddit.com/r/salesdevelopment/comments/1l6ciok/_/mwsvk30/)
- Notes can be generated from your own templates, which one sales user prefers over Gemini's built-in Google Meet notes [1](https://www.reddit.com/r/sales/comments/1v3fox6/_/oz3jwkw/)

**What users complain about:**
- One team that keeps it for transcription and scoring calls the rest of the tool poor and its support awful [1](https://www.reddit.com/r/salesdevelopment/comments/1rrqs7a/_/oa6mobg/)
- One small-business team found Granola much better than Avoma for AI notes [1](https://www.reddit.com/r/smallbusiness/comments/1ja7bd9/_/mhncfhp/)

**Best for:** Small and mid-size sales teams that want Gong-style call recording at a lower price; Managers who score and review rep calls with scorecards; Reps who want call notes generated from their own templates.
**Skip it if:** Teams that need responsive vendor support.
**Pricing (vendor-stated, checked 2026-10-15):** Per recording seat: Startup $19/mo billed annually ($29 monthly, up to 25 seats), Organization $29/mo annually ($39 monthly), Enterprise $39/mo billed annually only (10-seat minimum). Conversation Intelligence and Revenue Intelligence add-ons are $29/seat/mo each annually; viewers are free. 14-day free trial of the Organization plan, no credit card.

Full review: https://gtmranked.com/tools/avoma/

## #3 Fireflies.ai

Fireflies.ai is an AI meeting assistant that records and transcribes Zoom, Google Meet and Teams calls (or uploads, mobile and desktop recordings), then produces summaries, action items and searchable notes that can be pushed into other apps. Website: fireflies.ai. Category: [Call Recording & Notetakers](https://gtmranked.com/best/conversation-intelligence/). Score 58/100 (16 positive, 4 mixed, 3 negative of 23 independent comments).

**Verdict:** Independent users who name a preference mostly like Fireflies: 16 of 23 non-promotional opinions are favourable, chiefly from people with heavy meeting loads who say it replaces their own note-taking, lets them query past meetings, and pushes notes into Drive, CRMs or task tools, with some running happily on the free tier. The trade-off is reliability of the output and the app: users report AI notes that get details wrong or miss words, one calls it the buggiest software they have used, and others dislike a bot joining their calls. Over a quarter of the 100 matched comments were promotional, mostly rival notetakers naming Fireflies as the thing to switch from, and are discounted here.

**What users like:**
- Heavy meeting users say it takes note-taking off their plate and catches actions and next steps they would otherwise lose [1](https://www.reddit.com/r/sales/comments/1i303w3/_/m7ius6m/) [2](https://www.reddit.com/r/projectmanagement/comments/1h8ca10/_/m0uzu6h/) [3](https://www.reddit.com/r/productivity/comments/1p74irj/_/nqvpacj/) [4](https://www.reddit.com/r/consulting/comments/1jwby4w/_/mminibi/) [5](https://www.reddit.com/r/remotework/comments/1tyct8h/_/oq2cvs0/)
- Past meetings become a searchable record: users ask it what was discussed, and one pulls answers from it through an MCP connection [1](https://www.reddit.com/r/consulting/comments/1jwby4w/_/mminibi/) [2](https://www.reddit.com/r/projectmanagement/comments/1t1n33t/_/ojl2y3y/)
- Integrations push notes and to-dos into Google Drive, CRMs and planners, and one team gets a prep email before recurring meetings [1](https://www.reddit.com/r/consulting/comments/1l13hss/_/mvjkzxl/) [2](https://www.reddit.com/r/remotework/comments/1tyct8h/_/oq2cvs0/) [3](https://www.reddit.com/r/smallbusiness/comments/1ueshsr/_/otngwk1/)
- Cheap enough to justify personally: one user says the free version does all they need, another pays about $25 a month out of pocket [1](https://www.reddit.com/r/projectmanagement/comments/1lysled/_/n2wllns/) [2](https://www.reddit.com/r/sales/comments/1nnoo71/_/nfn42bc/) [3](https://www.reddit.com/r/sales/comments/1i303w3/_/m7ius6m/)
- Works from a phone for in-person use: a sign company dictates site measurements into it and gets summarised measurements emailed to the team [1](https://www.reddit.com/r/smallbusiness/comments/1irahig/_/md86p89/) [2](https://www.reddit.com/r/consulting/comments/1l13hss/_/mvjkzxl/)

**What users complain about:**
- AI notes can be wrong: a consultant says a client's Fireflies auto-posts incorrect notes after every call, and another user says it catches only about 80% of spoken words [1](https://www.reddit.com/r/projectmanagement/comments/1lc6g4j/_/mxzd3k1/) [2](https://www.reddit.com/r/productivity/comments/1je3qf4/_/miffc6d/)
- Stability complaints: one user who wanted to like it calls it the buggiest web and production app they have used, crashing constantly despite a good UI [1](https://www.reddit.com/r/projectmanagement/comments/1lysled/_/n2wllcq/)
- The bot joining calls is a reason users leave: one switched to a bot-free tool for that reason [1](https://www.reddit.com/r/startups/comments/1s6sljj/_/ouk70xv/)
- CRM auto-posting can misfire: with Zoho it posted a call note to hundreds of deals [1](https://www.reddit.com/r/smallbusiness/comments/1ueshsr/_/otngwk1/)
- Video recordings are lower quality than Zoom's own, so one team records separately when the recording will be shared [1](https://www.reddit.com/r/ProductManagement/comments/1hedcfq/_/m252obr/)

**Best for:** People in back-to-back meetings who want transcripts, summaries and action items without taking notes; Teams that want meeting notes pushed into Drive, a CRM or a task tool; Individuals who want a free or low-cost recorder, including on a phone for in-person conversations.
**Skip it if:** Teams that would share AI notes with clients without a human check; Calls where a visible bot participant is unwelcome.
**Pricing (vendor-stated, checked 2026-10-15):** Free plan ($0; unlimited transcription, limited AI summaries, 400 minutes of storage per team). Pro is $10/seat/mo billed annually or $18 monthly; Business is $19/seat/mo billed annually or $29 monthly; Enterprise is $39/seat/mo, annual only. No free trial mentioned.

Full review: https://gtmranked.com/tools/fireflies/